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Prague Family Concierge

For international families in Prague

Settle into Prague life, without the stress

I find the doctor, the cleaner or the kids' club, and handle the Czech for you. We find first. You pay after.

  • No upfront fees
  • Czech, English and Russian
  • A local mum, not a call centre
Alexandra Nováková, founder of Prague Family Concierge
Alexandra, your local helper in Prague

Pay only when it works

No result, no fee. You pay once you have a confirmed appointment or contact.

14-day search window

If I can't find a suitable option within 14 days, you pay nothing.

Free 20-minute intro call

Tell me what you need and I'll tell you honestly if I can help.

How it works

  1. 1

    Tell me what you need

    Use the form or book a free 20-minute call.

  2. 2

    Confirm by e-mail

    I send a short summary and the price. Nothing starts until you agree.

  3. 3

    I find and arrange it

    I research, call and check options in Czech.

  4. 4

    You pay after

    Once it works, you get an invoice with a QR code for bank transfer.

Services and prices

Clear, final prices. You only pay once there is a result.

One call or e-mail in Czech, handled for you.

  • One phone call or e-mail in Czech on your behalf (up to 30 minutes)
  • Booking, a question, a complaint, your landlord or an office
  • Written summary in English afterwards

490 CZKabout €20

Founding families: 350 CZK

When you pay: After the call is made. We cannot guarantee what the other side says, but you always get a clear summary.

The right local service, checked and ready.

  • Cleaning, kids’ activities, birthday parties, handymen and more
  • 2-3 checked options with price and availability, or a booked appointment
  • We call in Czech so you do not have to

1 490 CZKabout €61

Founding families: 990 CZK

When you pay: Only once you have a contact or appointment that works for you.

Doctor Find

Most requested

A doctor who takes new patients and speaks English.

  • Paediatrician, children’s dentist or general practitioner
  • Checked: accepting new patients, works with your health insurance, speaks English
  • Registration or first appointment arranged

1 990 CZKabout €82

Founding families: 1 390 CZK

When you pay: Only after your registration or first appointment is confirmed.

Founding families offer: the first 5 families get a reduced price in exchange for an honest review.

All prices are final. No VAT is added.

Portrait of Alexandra Nováková

Hi, I'm Alexandra

I'm a mum living in Prague. I speak Czech, English and Russian, and I know how confusing it can be to find a paediatrician who takes new patients, or to explain to a landlord what's broken. I started Prague Family Concierge to be the local friend I'd want if I had just moved here: someone who picks up the phone in Czech, checks the details and only asks to be paid once it works.

Alexandra Nováková, founder

Questions parents ask

Send a request

Free and without obligation. I'll reply by e-mail, usually within one working day.

Preferred language

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